Returns and Refunds

Find out how to make a return and what are return policies are about:

REGULAR ORDERS

Your order qualifies for a return within 30 days from the shipment date. If you are not completely satisfied with your purchase, feel free to contact us at orders@bonjoojoo.com so that we can assist you with a return authorization.

All original security tags must be intact in order to be eligible for a refund. Items must be unused and in its original condition and original packaging. 

Return fees are completely free. 

CUSTOM ORDERS

All customized pieces are final sale and cannot be returned.

REFUNDS

After a return authorization, please patiently wait a few days before contacting your credit card company. 

 

 

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